This article applies to selling in: Canada

Using Manage Inventory

Manage Inventory provides you with tools for searching, viewing, and updating your product and inventory listing information. For an overview of inventory management on Amazon.ca, see Getting Started.

Note: The information you provide in your listing may differ from what you see on Amazon.ca. For listings with more than one seller, the information on the detail page may reflect contributions from multiple sellers. Learn more

Common Inventory Management Tasks

Fulfilment by Amazon Tasks



Common Inventory Management Tasks

View Inventory

To view your inventory, go to the Inventory tab and select Manage Inventory.

To better help you distinguish your inventory at a glance, we display extra information in the Product Name field for some categories. These details are visible only in your seller account and generally will not be visible to customers.

The following categories have enhanced titles in the Product Name field:

  • Books
    • Additional fields: Binding type, publication date, and author name.
    • Example: To Kill a Mockingbird: 50th Anniversary Edition [Hardcover] [May 11, 2010] Harper Lee
  • Music
    • Additional fields: Format and artist name.
    • Example: Sing Me a Story [Audio CD] Heather Forest
  • Software
    • Additional fields: Format and operating system.
    • Example: Adobe Photoshop Lightroom 3 [CD-ROM] Mac OS X, Windows 7 / Vista / XP
  • Video and Video DVD
    • Additional fields: Format and release year.
    • Example: The Story of English, Programs 1-9 [VHS Tape] [1986]
  • Video Games
    • Additional field: Console type or operating system.
    • Example: Wii Hardware with Wii Sports Resort - Black [Nintendo Wii]

Create a Listing

To create a new listing, use the Add a Product tool. With the Add a Product tool, you can create a listing by matching to a product detail page that already exists in the Amazon.ca catalog, or you can create a new detail page for a product that doesn't yet exist in the catalog and then create a listing for that product. See Add a Product Help for more information.

After you create a listing, use Manage Inventory to make changes to listing or product data.

Note: The product information you provide in your listing may differ from what you see on the Amazon.ca detail page. For listings with more than one seller, the information on the detail page may reflect contributions from multiple sellers. Learn more

Setting Your Preferences

To customize your page view, click the Preferences button at the top of the Manage Inventory page. You can personalize your page view in the following ways:

  • Low Price Comparison: See Match Low Price for more information about this feature. You can also set your Low Price Comparison preferences directly from the Manage Inventory page by clicking the Low Price Settings link on the right side of the table, above the column headers.
  • Show # results per page: Select from drop-down menu how many results you want to see on each page in Manage Inventory.
  • Show shipping charges in price columns: Available only if you have selected Item/Weight-Based shipping model at the Shipping Settings page. Check this box if you want the lowest shipping charges to be displayed in the Your Price and Low Price columns. When checked, Match Low Price uses total price (item price + shipping) in the Low Price column for comparison. When unchecked, matching is based on item price only.
  • Initially sort by: Select your default sort order from the drop-down menu.
  • Column Display: Select which columns to show or hide, or choose the system defaults. The values you select here are used together with search filters to customize the listing table's column display.

Sorting

To sort your inventory, click any underlined (linked) column header.

To filter your inventory, use the options in the left-hand pane under Show My Inventory:

  • All My Inventory: All listings, regardless of status
  • Active: All open listings
  • Inactive: All listings that either are out of stock, set to "inactive," have a quantity of zero, closed due to a pending order, closed at your request, or blocked by Amazon.

Copying a Listing

The "Copy to a new product" feature allows you to create a new product detail page using information from an existing listing.

For example, you may have three versions of a batting trainer set for young children. Each version has a different theme and UPC, but otherwise shares manufacturer, primary product description, and target audience (in the shaded fields below). You can create a product page for one version of the play set, and then use the "Copy to a new product" feature to quickly create new pages for the other two.

  Item 1 Item 2 Item 3
Title Triple Hit Baseball Better Batter Baseball ESPN I Can Play Baseball
Manufacturer Fisher-Price Fisher-Price Fisher-Price
Brand Fisher-Price Fisher-Price Fisher Price
General Description Baseball batting trainer Baseball batting trainer Baseball batting trainer
Audience Children Children Children
Item Description Hit from tee or pop-up pitch, blue plastic. Mechanical arm, height adjustable, sound-effects, red and black plastic. Two learning modes, includes stationary and bounce-back tee.
Note: The Copy feature is not available to Individual sellers. See Individual and Pro Merchant Selling Plans for details.

To copy a listing, follow these steps:

  1. On the Manage Inventory page, locate the product that you would like to copy.
  2. Click the Actions link next to the product you want to copy.
  3. Select Copy to a new product from the drop-down menu.
    The template will be populated with the product attributes from the original listing except for its SKU, UPC, and EAN.
  4. Enter the unique SKU, UPC, and/or EAN and any other attributes specific to the listing you are creating.
  5. Click Save and finish.

Editing a Listing

In most cases, changes you make to product information appear on Amazon within 5 minutes. However, some updates can take up to 6 hours. Product descriptions longer than 500 characters are generally updated after 8 a.m. PT the following day. Images may take up to 24 hours to appear on a product detail page.

To edit details for an existing listing, follow these steps:

  1. In Manage Inventory, under Show My Inventory in the left-hand navigation, select Active.
  2. Find the listing you want to edit, and click the Actions link next to that item.
  3. Select Edit details.
  4. Click the tabs at the top of the page to add, edit, or change the listing's contents.
  5. Click Save and finish.

To edit a listing's condition type, follow these steps:

  1. In Manage Inventory, under Show My Inventory in the left-hand navigation, select Active.
  2. Find the listing you want to edit, and click the Actions link next to that item.
  3. Select Add another condition.
  4. Add your new condition information.
  5. Click Save and finish.

To edit price and quantity information, follow these steps:

  1. In Manage Inventory, under Show My Inventory in the left-hand navigation, select Active.
  2. In the Your Price and Quantity columns, type your updates directly into the text boxes.
  3. Click Save at the top of the page.
Note: When you create a listing for an existing ASIN that has at least one other listing, you can match your listing's price to the current low price for that item. Learn more

Setting Your Price

There are two columns on in Manage Inventory that apply to pricing:

  • Your Price: The item price. "Shipping" is the lowest shipping charge available for the item, based on your shipping settings.
    • When you sort by this column, the shipping charge is not taken into account.
    • If your listing has an active sales event, the Your Price field will have a dark green border. If you mouse over the cell, a pop-up window will show your sale price.
    • The shipping charge is displayed in Your Price for active listings only.
  • Low Price: This is the item's current lowest total price, including shipping. For more information, see Match Low Price.

For more information about pricing your products, see Pricing Your Item. See also "Preferences" earlier in this document.

Your shipping settings impact your display and Match Low Price in the following ways:

  • If you have configured your shipping options based on price bands, shipping charges will not be displayed and Match Low Price will be based on item price only.
  • If you have configured your preferences to not display the shipping charge, Match Low Price will be based on item price only.

Adding Images

You can provide one main image and up to 8 supplemental images for each listing. To learn about using product images in your listings, see Prepare Product Images.

To upload product images, follow these steps:

  1. In Manage Inventory, find the listing for which you want to add an image.
  2. Click the Actions link next to the product you want to edit.
  3. From the drop-down menu, select Manage product images.
  4. In an image slot, click the Browse File button. (You can select an empty slot or replace an existing image.)
  5. Select an image to upload, and click Open.
    The image file name will appear in the lower left corner of the image slot.
  6. Click Upload image(s) to upload your selected images.

You can repeat steps 4 and 5 as many times as there are image slots before clicking Upload image(s) (step 6). Images may take up to 24 hours to appear on a product detail page.

Closing a Listing

You may close a listing at any time, up until the time it is purchased. This action does not remove the record from your inventory. The SKU and all listing information for the item are retained. Additionally, a listing can be relisted (or reactivated) at any time. There is no fee associated with closing a listing.

To close a listing, follow these steps:

  1. In Manage Inventory, under Show My Inventory in the left-hand navigation, select Active.
  2. Find the listing you want to close, and click the Actions link next to it.
  3. From the drop-down menu, select Close listing.

Your listing should appear as Inactive within 24 hours.

Note: This will automatically close your listing, without confirmation.

For information on how to close a high volume of listings, see Guide to Managing Large Inventories.

To relist a closed listing, follow these steps:

  1. In Manage Inventory, under Show My Inventory, in the left-hand navigation, select Inactive.
  2. Find the listing you want to relist (or reactivate), and click the Actions link next to it.
  3. Select Relist from the drop-down menu.

Deleting a Product

When you delete a listing, the SKU and all sales history and product information are permanently removed from your seller account. Therefore, you should delete a SKU and its listing information only if you are never going to sell that item in the future.

Note: After you delete a SKU from your inventory, it may take up to 24 hours before that SKU is available for reuse.

To delete listings, follow these steps:

  1. In Manage Inventory, find the listing you want to delete:
       a. For single listings, click the Actions link next to the product you want to delete.
       b. For multiple listings, check the box to the left the listings you want to delete and click the Actions button at the top of the page.
  2. Select Delete product and listing from the drop-down menu.
  3. Click OK to delete or Cancel to not delete the listing.

Blocked Listings

Listings may be blocked by Amazon for a number of reasons, including for prohibited, restricted, or recalled products.

A blocked listing has one of the following indicators in the far left column:

  • Red icon: This product may not be relisted.
  • Yellow icon: Product may be relisted.

Click the link next to the icon to learn about and correct any problems with the listing.

Note: During the winter holiday season, you may see a yellow icon on a toy product listing if your seller account is not eligible to sell seller-fulfilled toy products until the end of the holiday season. You may sell these items if you use Fulfilment by Amazon (FBA). Learn more about Holiday Selling Guidelines in Toys & Games.

Fulfilment by Amazon Tasks

Send or Replenish Inventory

When you want to send or replenish your FBA inventory, you can select one or multiple products from the Inventory Amazon Fulfills page and follow the steps to create a new shipment. This action only applies to FBA inventory; if you would like to send or replenish inventory for items that you fulfill, convert the item to AFN and follow the send/replenish workflow.

To send or replenish inventory, follow these steps:

  1. On the Inventory link, select Manage FBA Inventory, and then choose the listing(s) to send/replenish inventory:
    1. For single listings, click Actions next to the product you want to send or replenish inventory.
    2. For multiple listings, select the check box to the left of the listings you want to send or replenish inventory, and then click the Actions button at the top of the page.
  2. Select Send/Replenish Inventory from the drop-down menu.
  3. Click Go to move forward with the inbound shipment creation process.

Create a Fulfilment Order

If you are selling products that are Fulfilled by Amazon on your own website or another channel, you can create an order directly from the Manage FBA Inventory page.

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