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This article applies to selling in: Canada

Send to Amazon: Confirm carrier and pallet information

If you’re sending your inventory in pallet shipments, you will be asked to confirm carrier and pallet information in step 4 of the Send to Amazon workflow, after you print and apply box labels.

In this step, you will select the carrier that will ship your pallets to Amazon.

Watch the video for an overview, and read more instructions below.

For more information about pallet shipments and how to build pallets, go to LTL or truckload delivery to Amazon.

Follow these steps:

  1. Click Print pallet labels to get four copies of each FBA pallet ID label for each pallet in your shipment. We use the information from the labels to verify the arrival and contents of the shipment at the fulfillment center. The status of your shipment will change from Working to Ready to Ship.
  2. Place one label on each side of the pallet, in the center and near the top.
  3. Schedule pickup and hand off your inventory to your carrier.
  4. Provide the PRO/freight bill number for your shipment in the final step, Tracking details, to let us know your inventory is on its way.
  5. Click Track shipment for each shipment in the workflow, and provide bill of lading (BOL) numbers in the Tracking events tab of the Shipment summary page.
Important: For more information, see Shipping products to Amazon. To learn how to change or cancel your shipment, see Send to Amazon: Change or cancel your shipment.

Frequently asked questions

What if I need to cancel my shipments?

You can cancel your shipment by clicking the Delete shipments and charges button at the bottom of the page. Voiding will cancel all the shipments that you created and move them into Canceled status in your Shipping Queue. For more information, go to Send to Amazon: Change or cancel your shipment

How do I let Amazon know that my shipment is on its way?

You no longer need to mark your shipments as Shipped.

If you’re using a partnered carrier, we’ll track your shipments and change the status to Shipped for you.

If you’re using a non-partnered carrier, once you’ve provided valid tracking details for your shipments, the status of your shipment will automatically update to Shipped. You can provide tracking details either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment summary page.

The status of your shipment will show as Shipped on the Shipping Queue and the Shipment summary page.

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