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This article applies to selling in: Canada

Dangerous goods required information and documentation (hazardous products)

Specific dangerous goods (hazardous products) information must be provided to Amazon when you list a new product on Fulfilment by Amazon (FBA).

After your listing has been created, we may require a safety data sheet (SDS) or exemption sheet from you. Not providing required information and documentation can result in delayed shipments and cancelled customer deliveries.

To upload a safety data sheet or exemption sheet, go to Manage dangerous goods classification. For more information on dangerous goods, watch these Seller University videos: Intro to dangerous goods and Dangerous goods awareness.

Important: Even if your product is not regulated as a dangerous good, we recommend that you provide any available dangerous goods information or documentation when you create your offer. This will help reduce any delays in processing.

On this page, you’ll learn about the following:

New listings Dangerous goods information that’s required during FBA listing creation and conversion, and how to provide this information
Existing listings Dangerous goods documentation that may be required after your listing has been converted to FBA: safety data sheets and exemption sheets

New listings

When creating or converting a listing for FBA, you must include dangerous goods information for both batteries and products regulated as dangerous goods. (Start by clicking Add dangerous goods information in the workflow.) Make sure you provide accurate and complete information so that your product is properly classified and not blocked for sale.

Required information for batteries

Under Battery information, tell us whether your product is a battery or uses batteries. If you answer Yes, more information will be required, as outlined below.

How are batteries utilized with this product?

Select one of the following from the drop-down menu:

  • Battery if the product is a standalone battery (for example, replacement laptop battery) or if the battery is sold with items that it doesn’t power (for example, spare mobile phone battery sold with a charger). External battery chargers (such as power banks) are considered batteries.
  • Packed with if the battery is packed with, but not inside, the device that it powers. For example, a mobile phone with the removable battery packed alongside the phone.
  • Contained in if the battery is pre-installed or assembled in the item (for example, Kindle tablet).
  • Sold separately if the battery is not included in the product’s package.

Battery composition

Select the battery composition from the drop-down menu (examples: alkaline, lithium-ion). This information is usually printed on the battery itself or on its packaging.

If your battery product uses batteries, it may be a dangerous good that requires some or all of the following information:

Battery type/size

Select the type of battery from the drop-down menu (examples: AAA, CR123A). This information is usually printed on the battery itself or on its packaging. If you don’t know the battery type, select Unknown.

Number of batteries

Enter the total number of batteries, including spares.

Battery weight (grams)

Enter the total weight of all batteries included, in grams. This is the weight of the standalone battery or batteries weighed outside the packaging, or any device that it/they may be used in.

Cells per battery

Enter the total number of cells, including spares.

Note: A “cell” is a single electrical storage unit with one positive and one negative end. A “battery” is two or more cells that form a single component. For example, a TV remote will commonly use two AA cells installed in the back compartment. Additionally, a single laptop battery may have six cells within the plastic casing of the battery. Cell count information for multi-cell batteries can often be found on the packaging of the battery or in the manufacturer’s technical information.

Lithium battery packaging

Select the correct configuration from the drop-down menu describing how the battery is packaged in relation to the device (for example, batteries contained in equipment).

Watt hours per battery

If your product is, contains, or is sold with a lithium-ion battery, enter the Watt hour (Wh) rating per battery. This information is usually printed on the battery itself, on its packaging, or in the manufacturer’s technical documentation.

Note: When Watt-hour information is not printed, it can be calculated from the battery voltage (V) and amp-hour (Ah) rating, also commonly printed on the battery, the outer packaging, or in the manufacturer’s documentation. The voltage to be used when calculating Watt hours is the nominal voltage of the battery (commonly printed as simply “voltage”), not to be confused with the input voltage, output voltage, or max charging voltage. Calculate the Watt hours of your product

Lithium content (grams)

If your product is, contains, or is sold with a lithium-metal battery, enter the lithium content, in grams. This information can usually be found in the manufacturer’s technical information.

Note: Lithium content supplied by the manufacturer must always be used for this entry, if available. If the manufacturer can’t supply this information, an equivalent lithium content can also be calculated if the amp-hour (Ah) rating per cell is known. Calculate the lithium content of your product

For more information, watch Help with battery questions in Seller University.

Required information for dangerous goods regulations

Under Product regulation information, tell us whether your product is considered a dangerous good or hazardous product regulated for transportation, storage, waste, or all three. If your product is not considered a dangerous good or hazardous product, answer No.

If you answer Yes, select whatever applies from the Indicate type drop-down menu. Based on what you select, more information will be required below (this also applies if you answer Not sure). This information can include all or some of the following:

UN number

This information can be found on the safety data sheet (SDS) or obtained from the manufacturer. Include “UN” before the number (for example, UN1266), without any spaces in between.

Product weight (kilograms)

Enter the weight in kilograms (1 lb = 0.45 kg).

Product volume (millilitres)

Enter volume in millilitres for a gas or liquid (1 fl oz = 29.6 ml).

Categorization/GHS pictograms

If your product is considered a dangerous good or hazardous product by GHS/CLP standards, select each pictogram that appears on your product’s packaging or safety data sheet. (GHS stands for Globally Harmonized System of Classification, while CLP is Classification, Labelling, and Packaging.)

For examples of GHS/CLP pictograms, go to Dangerous goods identification guide (hazardous products). To learn more about GHS/CLP, go to the UNECE website.

If available, also provide the following information:

  • Safety data sheet URL. The safety data sheet of your product can be obtained from the manufacturer. More safety data sheet information is below.
  • Flash point. The flash point of a product determines its flammability. Indicate the flash point of your product in Celsius (ºC). This information can be found on the safety data sheet or can be procured from the manufacturer.

Once your product has been created or converted to FBA, the review process takes two business days (Monday to Friday, excluding public holidays). For more information, go to Dangerous goods review process (hazardous products).

Use the Look up an ASIN tool to check the classification status of your FBA ASIN.

Important: If the information requested above is missing, a product listing cannot be created or converted to FBA. Also, if the provided information is incomplete, inaccurate, or conflicting, your product may be blocked for sale and more information will be required (see section below).

Existing listings

The Dangerous Goods team reviews each ASIN converted to FBA if the product is identified as a possible dangerous good.

Products with complete and correct dangerous goods information will be reviewed and classified within two business days (Monday to Friday, excluding public holidays). Products with incomplete, inaccurate, or conflicting information may be blocked for sale through FBA.

To ensure that your product is classified correctly, one or both of the following documents might also be required:

  • A safety data sheet: If you haven't uploaded a safety data sheet, the one that you uploaded is not valid, or the information in it is contradictory, obtain a complete and correct safety data sheet from the manufacturer and upload it. If your product does not contain any harmful chemicals (for example, alcohol, acid, and sodium) and you can’t obtain a safety data sheet, upload an exemption sheet.
  • Exemption sheet: If you haven't provided complete and accurate information, upload an exemption sheet for either batteries and battery-powered products or for products without harmful chemicals.

Amazon regularly reviews products in our fulfilment centres that may be regulated as dangerous goods to ensure that shipments comply with regulations and safety standards. If your product is found to be missing complete dangerous goods information, we’ll ask you to submit either a safety data sheet or an exemption sheet.

Important: If your product is identified as a possible dangerous good while inventory is already in an Amazon fulfilment centre, we will notify you by email. You will have 14 business days to provide the requested documentation. If the documentation is not provided during this period, the inventory will be disposed of, at your expense.

For more information, see Dangerous goods review process (hazardous products).

Safety data sheets

A safety data sheet (or SDS, previously known as a material safety data sheet) contains 16 sections prepared by the manufacturer or importer. A safety data sheet describes a product’s physical and chemical properties, physical and health hazards, routes of exposure, precautions for safe handling and use, emergency and first-aid procedures, and control measures.

A safety data sheet enables Amazon to:

  • Determine whether your products are regulated as dangerous goods
  • Correctly classify your products as either dangerous goods or non-dangerous goods (the classification determines how products are stored and transported)
  • Determine the correct handling and disposal measures if a product spills or leaks at a fulfillment centre
  • Confirm your products as non-regulated goods

To be compliant, a safety data sheet must:

  • Be created or updated within the past five years
  • Include new GHS/CLP hazard identification information
  • Match your product listing
    • Listing title (the product name, as it appears on the detail page) is the same as the product name shown on the safety data sheet
    • Manufacturer or brand name of your product on the safety data sheet is the same as what appears on the detail page
  • Include all 16 standard safety data sheet sections

For more information, watch the Seller University video Submitting safety data sheets.

Uploading safety data sheets

To upload a safety data sheet, go to Manage dangerous goods classification. The Dangerous Goods team will review your safety data sheet within two business days (Monday to Friday, excluding public holidays).

To avoid classification delays, make sure that your safety data sheet complies with the requirements listed above. Use the Look up an ASIN tool above to check the status of your product.

Important: If your listing is a bundle or a kit with multiple chemical-based products, you must provide a safety data sheet for each product within the bundle or kit.

Exemption sheets

For products that don’t require a safety data sheet, an exemption sheet is acceptable for these two categories only:

  • Battery and battery-powered products
  • Products without harmful chemicals
Important: If you submit an exemption sheet for products not in these two categories, it will be rejected. Be sure to fill in your exemption sheet completely and correctly to ensure that it’s accepted. The Dangerous Goods team will review your exemption sheet within two business days (Monday to Friday, excluding public holidays).

Uploading exemption sheets

First, find information for your product’s category:

  • Battery and battery-powered products. Review the product packaging, the product manual, or the battery itself to find specific battery information such as Watt hours and voltage. For more information on lithium batteries, see Requirements for lithium batteries and products that contain lithium batteries.
  • Products without harmful chemicals. Review the product packaging or the product itself to find specific information such as ingredients, pictograms, or warning phrases.

Next, go to Manage dangerous goods classification and follow these steps to download the appropriate exemption sheet:

  1. On the right-hand side of the page, find your preferred language for the exemption sheet.
  2. Click either Exemption sheet for battery and battery-powered products or Exemption sheet for products without harmful chemicals.
  3. After the template has been downloaded, fill in all cells highlighted in red. Depending on your answers, further cells may turn red. Fill in those cells too.
  4. Save the document on your computer.
    Note: Documents with incomplete or conflicting information cannot be saved. If there are errors, correct them and then save the document.
  5. Upload the document.
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