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This article applies to selling in: Canada

Shipping credits for individual sellers

Note: This Help page does not apply to sellers with Professional selling plans.

When you ship an order, you will receive a standardized shipping credit. Amazon sets shipping charges based on the product category and the shipping method selected by the buyer, and then credits what the buyer was charged to your account.

You must ship orders even if the shipping credit is less than your total shipping costs. To offset the difference, you can adjust your shipping charges or the price of your product. For more information, see Configure shipping rates & restrictions and Manage your inventory.

To customize shipping preferences, go to your Shipping Settings.

Domestic shipping credits

Amazon charges buyers the following rates for orders shipped within Canada. You receive a shipping credit in the same amount.

Category Standard Priority
Books $6.49 $12.98
Music $3.49 $12.48
Videos $6.49 $12.98
DVDs $3.49 $12.48
Video Games $4.99 Not available
Software $4.99 Not available
All other categories $4.99 + $1.99/kg* Not available

* Refers to the weight of the item, excluding the seller's packaging.

International shipping credits

If you offer international shipping, Amazon charges buyers the following rates for orders shipped to countries outside Canada. You receive the same amount as a shipping credit.

Category United States Other International
Books $7.99 $14.98
Music $7.49 $7.99
Videos $7.99 $14.98
DVDs $7.49 $7.99
Video Games $7.49 Not available
Software $7.49 Not available
All other categories Not available Not available
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