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This article applies to selling in: Canada

Small Parcel Delivery to Amazon

On this page, you will learn about the shipping requirements that apply to Small Parcel deliveries to Amazon fulfilment centres.

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future shipments to the fulfilment centre, or charging for preparation or for non-compliance at the fulfilment centre. Please share these requirements with your carrier or vendor to ensure that they fully understand and adhere to these requirements.

Related Help:

Watch this brief video for examples of how to prepare your boxes for shipment to Amazon fulfilment centres.

How to Label Small-Parcel Shipments

Shipment packing guidelines

If you receive your inventory from your supplier on a pallet, do not assume the boxes can be used for small parcel delivery as is. The standard box and inner packing used for LTL and FTL pallet shipments may not be able to withstand the standard shipping process for small parcel shipping, as this packing is designed for bulk pallet shipments going to brick and mortar retail stores. If these units are damaged during small parcel delivery, you may be responsible for damaged units that are not appropriately boxed and packaged to meet these standards. Please review and follow the best practices and guidelines for these types of shipments.

Guidelines for carriers

  • Only professional carriers are allowed to make delivery appointments to Amazon fulfilment centres. Amazon does not allow general public deliveries.
  • Carriers must register with Amazon before appointments will be granted.
  • Carriers must adhere to our delivery requirements and safety standards.

Label boxes

  • Print the full set of labels. Because each label is unique, do not photocopy, reuse, or modify labels for use on additional boxes.
  • All small-parcel delivery boxes must have shipment labels only, and shipment labels must not include other messaging. If you are reusing boxes from previous shipments, be sure to remove any other shipment labels or markings.
  • Shipment labels must be consistently placed in a way that is easy to visually locate, either on the top or side of the box. Side placement is preferred.
  • Shipment labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes unscannable.
  • Whenever possible, place shipment labels no closer than 3 cm from any natural edge of the box. The tape used to seal the box should not cover the shipment labels.
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